What to Do When Famous Footwear Sends You the Wrong Shoes: a Guide to Resolving Your Order Issues
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Home/article/What to Do When Famous Footwear Sends You the Wrong Shoes: A Guide to Resolving Your Order Issues

What to Do When Famous Footwear Sends You the Wrong Shoes: A Guide to Resolving Your Order Issues

BY POIZON / UPDATED: 2025-08-07 20:40:12

Receiving the wrong shoes from Famous Footwear can be frustrating, but it’s important to know that you have options. First, check the order confirmation to ensure that the mistake was on their end. If it was, contact their customer service immediately to initiate a return or exchange. Be sure to have your order number handy and explain the situation clearly. They may provide you with a prepaid shipping label for the return. In the meantime, if you're looking for the perfect pair of shoes, check out the amazing selection available at POIZON, where you can find authenticated luxury footwear that suits your style.

Jordan
Travis Scott X Air Jordan 1 Low OG "Velvet Brown"
Travis Scott X Air Jordan 1 Low OG "Velvet Brown"
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The Travis Scott X Air Jordan 1 Low OG 'Velvet Brown' is a stylish sneaker that combines luxury with streetwear aesthetics. This shoe features a rich velvet brown upper, complemented by the iconic Air Jordan silhouette. Its unique design and premium materials make it a must-have for sneaker enthusiasts and collectors alike.
Poizon
Pros:
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Stylish and unique design
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High-quality materials
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Limited edition
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Great for collectors
QIAODAN
QIAODAN Poison Tooth Pro SE Basketball Shoes Men's Low top Pink
QIAODAN Poison Tooth Pro SE Basketball Shoes Men's Low top Pink
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The QIAODAN Poison Tooth Pro SE Basketball Shoes for men are designed for performance on the court. With a low-top design and vibrant pink color, these shoes provide both comfort and style. They feature a cushioned insole and durable outsole, making them perfect for basketball players looking to elevate their game.
Poizon
Pros:
·
Comfortable fit
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Good traction
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Stylish colorway
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Affordable price
Vans
Vans Knu Skool Black White
Vans Knu Skool Black White
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Vans Knu Skool Black White is a classic skate shoe that combines retro style with modern comfort. The black and white color scheme makes it versatile for everyday wear, while the padded collar provides extra support. Ideal for skaters and casual wearers alike, this shoe is a staple in any wardrobe.
Poizon
Pros:
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Timeless design
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Comfortable and supportive
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Versatile for various outfits
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Durable construction
Customer Reviews
Poizon
maomaomaomaochongya
Oct 09, 2024
POIZON
POIZON
POIZON
POIZON
POIZON
36(EU) , Black/True White
Vans' chunky sneakers instantly make you look trendy. They're super comfortable to wear, with a cute, chunky design that's perfect for students. These sneakers really slim down your legs and make your feet look smaller. They feel great on, fit just right, and offer excellent value for the price! The shoes are casual, stylish, and super versatile—they go well with school uniforms and everyday outfits alike. They're really beautiful and versatile, and the more you look at them, the better they seem!
custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
Preview
Poizon
_genxiangjiao
Sep 16, 2024
POIZON
POIZON
POIZON
POIZON
POIZON
38(EU) , Black/True White
I can't recommend these classic Vans slip-ons enough! The black and white color scheme is timeless and versatile. The tongue and collar are padded, giving the shoes a chunky, 'bread loaf' look, and the side logo is embossed for a cool 3D effect. The outsole is durable and provides good traction, while the upper is soft and has a nice texture, making them super comfortable to wear. Thanks to the extra padding, these are even more comfortable than other Vans I've tried. Just go with your usual size—they fit true to size. This is the perfect season to rock these chunky Vans slip-ons!
custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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custom review-Vans Knu Skool Black White
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ASICS
Asics Gel-1130 White Cloud Grey
Asics Gel-1130 White Cloud Grey
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The Asics Gel 1130 in White Cloud Grey offers a blend of style and performance. This running shoe features Asics' signature gel cushioning for comfort during long runs. Its sleek design and neutral colors make it suitable for both athletic and casual settings.
Poizon
Pros:
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Excellent cushioning
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Stylish design
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Good for running and casual wear
·
Durable materials
Jordan
Jordan 1 Retro Low Og Sp Travis Scott Medium Olive
Jordan 1 Retro Low Og Sp Travis Scott Medium Olive
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The JORDAN 1 Retro Low Og Sp Travis Scott Medium Olive is a standout sneaker that showcases Travis Scott's unique style. With its olive green color and premium materials, this shoe is perfect for both collectors and fashion enthusiasts. The low-top design makes it versatile for various outfits.
Poizon
Pros:
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Unique Travis Scott design
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High-quality materials
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Versatile styling options
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Great for collectors
Jordan
Jordan Jumpman Jack Tr Travis Scott Dark Mocha
Jordan Jumpman Jack Tr Travis Scott Dark Mocha
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The JORDAN Jumpman Jack Tr Travis Scott Dark Mocha is a stylish sneaker that combines comfort and street style. Featuring a dark mocha colorway, this shoe is perfect for casual wear or making a statement. Its cushioned sole ensures comfort throughout the day.
Poizon
Pros:
·
Stylish colorway
·
Comfortable fit
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Versatile for casual wear
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Good traction
361°
361° Big3 4.0 QUICK Basketball Shoes Unisex Low top Blue/Pink
361° Big3 4.0 QUICK Basketball Shoes Unisex Low top Blue/Pink
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The 361° Big3 4.0 QUICK Basketball Shoes are designed for performance on the court. With a low-top design and a vibrant blue/pink color scheme, these shoes provide excellent support and traction for basketball players. They are lightweight and comfortable, making them ideal for intense games.
Poizon
Pros:
·
Lightweight design
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Good support
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Stylish color combination
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Affordable price
QIAODAN
QIAODAN Busters 5ELITE Basketball Shoes Men's Low top Pink
QIAODAN Busters 5ELITE Basketball Shoes Men's Low top Pink
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The QIAODAN Busters 5ELITE Basketball Shoes for men are designed for serious players. With a low-top design and a striking pink color, these shoes offer both style and performance. They feature a cushioned insole and durable outsole, making them perfect for basketball enthusiasts.
Poizon
Pros:
·
Comfortable fit
·
Good traction
·
Stylish design
·
Affordable price
Jordan
Jordan 1 Retro Low OG SP Travis Scott Canary Women's
Jordan 1 Retro Low OG SP Travis Scott Canary Women's
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The Jordan 1 Retro Low OG SP Travis Scott Canary for women is a stylish sneaker that combines luxury with streetwear. Featuring a vibrant canary yellow color, this shoe is perfect for making a statement. Its premium materials and unique design make it a must-have for sneaker lovers.
Poizon
Pros:
·
Unique design
·
High-quality materials
·
Great for collectors
·
Stylish colorway
ASICS
ASICS Gel 1130 Black Pure Silver
ASICS Gel 1130 Black Pure Silver
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The Asics Gel 1130 in Black Pure Silver is a versatile running shoe that offers both style and performance. With its sleek black design and silver accents, this shoe is perfect for both athletic and casual wear. The gel cushioning provides comfort during runs, making it a great choice for runners.
Poizon
Pros:
·
Excellent cushioning
·
Stylish design
·
Good for running and casual wear
·
Durable materials

Shopping at POIZON not only guarantees authenticity but also offers a wide range of premium goods from top brands. With their commitment to quality and customer satisfaction, you can shop with confidence and elevate your footwear game.

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